Certified Quality Auditor (CQA) Prasctice Exam

What is a suitable action for the auditor if products are found without labels during an audit?

1. Ignore the labels and continue auditing

2. Write a finding to encourage a root cause analysis

3. Immediately label all products

4. Request that the client handle labeling issues

The correct answer is: Write a finding to encourage a root cause analysis

When encountering products without labels during an audit, writing a finding to encourage a root cause analysis is a suitable action because it addresses the issue in a systematic and structured way. A root cause analysis focuses on identifying the underlying reasons for the labeling deficiency, allowing the organization to understand why it occurred and to implement corrective actions. This proactive approach helps to prevent future occurrences and aligns with continuous improvement initiatives commonly emphasized in quality management systems. By documenting the issue as a finding, the auditor highlights the significance of proper labeling as part of quality assurance compliance and shows the need for action. It also provides a clear basis for discussions with management and reinforces accountability. This method fosters a culture of quality and encourages organizations to take responsibility for maintaining standards, which is a critical element of effective auditing.